Frequently Asked Questions
Will the couch cover stay in place when my pet moves around?
Yes. The cover is designed to stay secure during everyday use, even with active pets jumping or shifting around. You can tuck the edges into cushions or use straps where available to reduce slipping, helping keep your furniture protected and your pet comfortable.
Can the couch cover handle heavy shedding pets?
Absolutely. The cover helps catch fur before it spreads across your couch, making cleanup faster and reducing daily vacuuming. Simply remove and wash the cover when needed to keep your furniture fresh while giving your pet a consistent, comfortable resting space.
How much does shipping cost?
Shipping is free on all orders in Australia.
Is the couch cover easy to wash and reuse?
Yes. The cover can be washed in washing machines, allowing you to quickly remove pet hair, dirt, and everyday mess. Simply wash and place it back on your couch to keep your living space clean while maintaining a comfortable spot your pet already enjoys using.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.